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Click and Collect – Buying online and collecting offline

Click and Collect is buying online and collecting at a designated retail outlet to save shipping costs. Some Retailers use their Bricks & Mortar stores just as Showrooms on purpose and are happy that customers then order from their Online presence for Home Delivery or Click and Collect at the store. Some shops only hold limited “Test” stock, so once a customer finds what they want they order online right there in the store or later at home.

MeanIT Click & Collect

Showrooming is examining or trying on products in a traditional brick and mortar shop and then buying online to get a better price. Online is cheaper as it has lower overheads.

Having a Bricks & Mortar shop now means you have unfair competition, unless you offer other specialist allied services or expertise or have own Brand product or be a destination store with complementary offerings.


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Hi, at MEANit we help 40 ‘Professional Services Businesses‘ to be effective online annually. Will your business be one of the 40 in 2021?


Written by Michael MacGinty

Michael is a well known speaker, author and coach on how to use the web to grow a business. He is also WP Elevation certified as a Digital Business Consultant.
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