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Why Do People Use Search Engines ?

by | Last updated: Dec 26, 2022

How does this affect professional services firms in Ireland?

For construction, legal and financial firms: Your content may be summarised by Google without a visitor going to your website You may miss out on leads and engagement that would previously have come from a click. Local SEO, branded searches and your own human expertise now matter more than ever, so do add some opinion and original content.
In the first three months of 2026 over 1.5 billion monthly users started seeing AI Overviews.  It does mean that people are getting answers without clicking through to the website that created the answer. 58% of users do not click through to a website. These overviews appear in over 50% of query results.

Why do people use search engines?

Usually to find out how to do something, where to go for something, find out what happened, who did what, when did something happen or why did something come about. A browser enters a search Word or Term and then gets 7 ‘Organic’ results plus a load of Sponsored Google Ads. Ignoring the 3 top Adverts, the browser usually selects the best looking option from the 7, usually the first or second.

In selecting one, the browser expects to get the best possible answer. The resulting page may have the answer, so the search is over.  But, if the answer is not there or is not immediately obvious in the page navigation, the browser returns to the search page and selects a different choice. Typically this continues until an answer is found or a question can be asked in a Forum or site form. So, to be found at the top of Page 1 is vital. But just as importantly, so is having relevant page content and easy conversion tools. The search result descriptive text has to be logical, inviting and 100% relevant.

Getting visitors is a waste of time if they do not convert to customers.

When people browse they generally want to know something, go somewhere, do something or buy something. So, you want to be there, be useful, be accountable and provide outcomes by using tools for estimates or comparisons. This is why Google want you to use the See, Think, Do, Care Framework, to build brand awareness, drive consideration, acquire traffic and build loyalty.

Given a conversion rate of just 1% for a good well planned site, a lot of thought needs to go in to creating good content, presenting it well, keeping it fresh and making it easy for visitors to reach out with a question or make a purchase.

Plan your site to guide the browser through all the way to communicating with you. Most browsers will NOT enter your site through the Home page, so focus on the pages that offer answers to questions rather than just selling. Encourage questions, calls, emails and instant chat to engage with browsers. Add Newsletter, start a Forum, list Testimonials. Make every page Search Engine Friendly – SEO Search Engine Optimisation is a must and needs to be done by a competent marketer.

People who find your site for the first time, will NOT trust you, so prove that you are the solution provider that they can use with confidence, that you offer great service, good value, full support – in just the same way you would do, if the Client walked in to your office or showroom. Rather than wait in a side street waiting for potential Clients, use the web to get on to the internet Main Street, one that is full of browsers who are looking for what you have to offer.

Google Chrome – If this is your browser, you are effectively feeding google all your questions and it will start to give you answers that are bassed on your geographic location when you are logged in. The algorithms are set to give you the answers the search engine calculates are best for you. It is a good idea, but just be aware that your results could be different to your neighbours.

Search Engine Functions

What do search engines do? Search Engines do a few things, they crawl content on the web and index it for relevancy based on their own algorithms, so that they can deliver results to specified queries. As time goes by they get access to books, documents, pdfs and much much more than just websites, so the Semantic Web will make a major impact on our futures. The Search Engine will cache or save the information it finds so that it can retrieve it when someone is looking for it. Indeed they will keep copies of the information in different locations to help deliver the information quickly. Then it ranks the value of the information based on relevancy and how well people react to it as an answer or something worth reading. This is what determines the make up of SERPs Search Engine Results Pages.

Crawl – this is literally that – where a search engine has robots crawling through your pages to determine which ones are worth listing. These robots look at your code, rather than the images or visual pages. It checks the code to see what terms are important, headlines, bold writing etc.
Index – once a page is deemed worth of listing in results it is indexed. Not all pages are deemed worthy of indexing
Cache – saved on a server or multiple servers in Datacentres around the world ready to deliver when the right question is asked.
Rank – Pagerank is the rating the page gets for relevancy, based on the indexing and how people react when they get it served up to them. Google will also check the speed of delivery of your page, so slow pages will be punished. The 200 Google algorithms have all been created to do the ranking as best as possible.
Link Building – Originally, in the early 2000s the number of links to your website was very important, until Google realised that some webmasters were gaming the system, creating doorway pages and false links, so they made changes in 2005. Link building may still work somewhat, but the sites that link to your site need to be quality relevant sites. In 2010 with Caffeine and again in 2012 Google got better at ranking based on links, so quality rather than quantity took prominence.
Keywords had been important, but again in the same way, some webmasters gamed the system, to add specific words to attract visitors.

SEO Search Engine Optimisation entails many parts, but the aim is to drive more pertinent traffic to websites. These parts include things like adding tracking code, relevant keywords per page, creating useful content, structuring the website properly and generating links, as well as managing connected any Social Media presence.

Web partners offer free guidance on how to manage your SEO, as it is not difficult, just time consuming. Google does the same and their Matt Cutts offers some great video snippets of advice. He does not specify every secret Google algorithm, but he does give great direction on how to create a site using best practice that will rank well. The main tip is to simply create good relevant content and present it in a logical easy to navigate fashion. The Target for success is to become a popular Authority site where content is relevant, well structured and easy to navigate & read. Every page needs to be easy to find, with user friendly URLs, have relevant keywords and description. The result should be desired Traffic, visitors who are likely potential customers which will generate interaction and ultimately increase sales. You can make this happen or employ someone to do it, once you identify your goals.

NB: In 1998 Larry Page and Sergei Brin wrote about how Google wold work. see here if you are really interested in reading the whole detail.
In 1993 Meta Data became the way websites were ranked. Up until then with AltaVista Keywords were enough to get sites found and this was easy to manipulate. In 1998 Google ranked based on backlinks, quality of linking sites and link text. By 2005, it became domain relevance and authority, how good was a site when it came to answering questions on a given subject. Then 2009 saw Social make a big difference, who is talking about your site and sharing your content. 2012 saw semantic web and SEO impact on ranking and by 2014, it became a combination of all these items, with a focus on quality of content, NOT quantity, so Google is determined to see that when a search term is entered that theywill deliver the best site for the answer, whether it is general or local, so that they stay the dominant search engine. Current revenues would indicate that the plan is working well. This is good for the people searching and apart from the proliferance of advertising on the page, the search engine is getting better all the time.

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MEANit-Web-Design-Agency-Michael-MacGinty

Written by Michael MacGinty

Michael is a well known speaker, author and coach on SEO and how to use the web to grow a business. He is also WP Elevation certified as a Digital Business Consultant.
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What are Google AIOs (AI Overviews)?

AI Overviews are machine generated answers that Google displays directly at the top in the search results pages. They summarise content from multiple websites using Large Language Models (LLMs), similar to ChatGPT. This is the new face or look of Google search. You will often see them appear as:

  • Key takeaways
  • Mini guides
  •  Direct answers (above the traditional 10 “blue links”)

AI Overviews aggregate data to give fast answers. SERP results like FAQs and organic listings are pushed further down the page.” – [Zak Averre, Anicca Digital]​

What does this mean for your organic website traffic?

According to a  well published 2024 study by Rand Fishkin at Sparktoro & Datos, only 37.4% of Google searches in the US now result in a click to the open web. Here in the Ireland and Europe, it’s even lower at 36% for us.

That means:

Many users never leave the search page at all because they get the answer on the Google results page

Your organic click through rate (CTR) to your website will drop, even if impressions or views go up

Snippets, video carousels and AIOs and Ads are all competing for attention above your website link.

Impressions are up, but clicks are down. Users are getting their answers from AIOs.” – [Seer Interactive]​ For the most part Impressions is a vanity metric anyway. It just means that your link turned up somewhere on the first 10 pages of results.

How does this affect professional services firms in Ireland?

For construction, legal and financial firms: Your content may be summarised by Google without a visitor going to your website You may miss out on leads and engagement that would previously have come from a click. Local SEO, branded searches and your own human expertise now matter more than ever, so do add some opinion and original content.
In the first three months of 2026 over 1.5 billion monthly users started seeing AI Overviews.  It does mean that people are getting answers without clicking through to the website that created the answer. 58% of users do not click through to a website. These overviews appear in over 50% of query results.

Note and your homework for today

We used to say that you could hide a dead body on page 2 of Google, but now you could say the same about hiding a dead body in the lower half of page 1 of Google. So, being on page 1 is no longer a guarantee of success. Now you need to be in the top 3 or 4 organic results. Position 1 will get just under 30% of organic traffic and only 30% of search queries will end up in the organic results. If you do the maths, from 1000 searches for a term, 300 people get to organic results and at best 30% or 90 people will click on position 1 with about 45 clicking on position 2 or about 30 for position 3. Where are you ranking for your target key terms? Do you know? It is time you checked, so talk to your Marketing Team now. Otherwise, you could be investing your budget and getting poor results. Where do you plan to get your leads in 2026?

What should you do now?

We’re helping clients adapt in a few smart ways:

1. Focus on E-E-A-T

Experience, Expertise, Authoritativeness, and Trustworthiness (E-E-A-T) content performs better than AI generated fluff.

Human written ‘good’ content that adds some value keeps people on the page 93% longer than AI content. Visitors are 3.6x more likely to engage with expert content​. You know this from your own browsing. You do the exact same thing. Does your own content all look like it would hold your attention as a reader?

2. Target long tail terms & branded search

Instead of basic terms like “accountant Dublin”, aim for:

“Best tax-saving tips for construction firms Ireland”

“[Your Firm] reviews” or “[Your Name] financial planner Donnybrook”

In AI Mode or ChatGPT a search query is now long tail, as in it contains a multiple of words, especially in voice activated search.

3. Diversify your content types

AIOs don’t summarise videos or interactive tools as easily, so maybe do some videos for your YouTube channel

Add explainer videos, calculators, and FAQs to your site – something with added value for visitors that they will not get elsewhere

4. Update and merge old content

Combine thin or light posts with very little content in in-depth resources. Light pages do not impress Google or the readers. And a short answer to a query will definitely be given in AIOs simpoly to answer the query quickly.

Focus on uniqueness, not volume. No copy and pasting. Don’t give answers that you got somewhere else if you can avoid it. Or at least add some of your own ideas or opinions to make it different or ideally better.

5. Use AI as a tool, not a crutch

Use AI to speed up your research, create summaries and get content ideas or do initial basic content creation for you to save time.

But make sure your final output is human, helpful and insightful – add value for any readers. Anything you get from AI is not original. This is an opportunity for you to show readers that you have opinions, expertise and are worth engaging.

Real world impact

A chart showing Google's search market share trend in the EU and UK for 2026, highlighting the shift toward AI-driven platforms and the rise of ChatGPT.

Search Platform Shift (EU/UK, 2025)

This chart from Datos and SparkToro shows a critical, but subtle, shift. Google’s dominant search share in the EU/UK has slightly eroded, dropping from 80.50% to 78.47% over 2025. This is significant because it coincides with the rollout of AI Overviews. Crucially, the alternative platforms gaining share , Amazon and ChatGPT, are transactional and conversational, respectively. This data suggests that when users seek immediate AI-generated syntheses (AIOs) or direct product searches, they are increasingly bypassed Google’s traditional indexing model. For businesses, this proves that being indexed by Google is no longer the sole path to visibility. If Google satisfies the user’s query with an AIO, users may never click through, reducing traffic even if you rank #1. To counter this, your content must aim to be cited within the AIO as the primary, authoritative source, effectively earning a “click lifeline” in this new zero-click landscape. Image Source: Datos & SparkToro (2025 Data).

A treemap graphic illustrating the dominant 78.5% share held by Google compared to rising AI search competitors like ChatGPT and Claude in late 2025.

Share of Search Treemap (Q4 2025)

This Treemap graphic provides a definitive snapshot of search distribution, confirming the “squeezing” of the open web identified by SparkToro and Datos. In Q4 2025, Google still commands 78.5% of total searches/chats. However, this “not-to-scale” representation masks a complex reality: while Google controls the high-volume portal, it is increasingly keeping users inside that portal with features like AI Overviews. The substantial blocks for ChatGPT (3.68%) and YouTube (2.87%) represent queries that are moving away from traditional text indexing toward conversational AI and direct video intent. The remainder of the 21 sites, including critical business sectors, are squeezed into minuscule shares. This treemap illustrates the “AIO Tax” effect: even if you are one of the ‘Major Sites’ visible here, your share is under pressure from Google’s internal AI synthesis. For professional services in Dublin or Donegal, visibility depends not just on occupying a search slot, but on being recognized as the definitive trust signal by the AI generating the response. Image Source: Datos & SparkToro (Q4 2025 Data).

A bar chart displaying the most visited desktop websites in the UK and EU, showing the massive traffic gap between Google/YouTube and the rest of the open web.

15 Sites Visited by 20%+ Desktop Devices in 2025

This bar chart highlights the incredible stickiness and repeat visitation of a select few mega-platforms. In 2025, 15 of the top 41 sites were visited by 20% or more of all EU/UK desktop devices monthly. What is alarming for standard business websites is the massive traffic concentration at the top: Google (90%+) and YouTube (80%+). The drop-off after these two is precipitous. This concentration is a direct multiplier of the AI Overview challenge. If users are satisfied by an AIO on Google, the #1 visited platform, they never migrate down the long tail to the 21 other sites that standard indexing services target. Furthermore, transactional giants like Amazon (50%+) and conversational disruptors like ChatGPT (close to 50%) are solidifying as distinct search destinations, pulling intent away from Google’s standard indexed links. For any firm relying on organic visibility, this proves you are no longer competing just with direct business rivals; you are competing against the satisfying convenience of AI syntheses on the web’s most visited platforms. Image Source: Datos & SparkToro (2025 Data).

Final word, don’t panic…prepare

AI in search isn’t the end, it’s another evolution. Google has been using AI and trying to surface better results for over a decade through algorithm updates, from Panda to Helpful Content. AIOs are just the next step. And for the user they do make sense. This is good for us all.

“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” Charles Darwin

What stays the same?

SEO is not dead it is in Googles oxygen tent

Helpful, human content still wins

Strategy matters more than ever – have you got one for the coming year?

SEO is not dead – but the rules have changed. It is smarter now, so it is very different. SEO is in Googles ‘Oxygen Tent’ and Google makes all the rules. SEO still depends on Googles rules. AI and new LLMs are a very small part of search, so we still want to focus on the lions share of the traffic which is at Google. Ignore the hype about ChatGPT search, as it uses Google anyway.

Make sure your website is ready. Run a few tests. Check your current ranking in an Incognito window.

‘SEO is not dead, it is in Googles oxygen tent’

Googles introduction of AI overviews certainly made traditional SEO more challenging, as did the Helpful Content Update. But people will still use Google search and most do. Anyone in the small minority who use Search GPT or any AI search tool will end up getting presented with the best answer to any given query, just like Google. Therefore the aim in SEO to proffer the best answer to any given query still stands. Create great content, present it well, make it as interesting as possible and Google will still rank it and deliver it. So will any AI search tools.
What is changing is the ability to manipulate Google or get pages to rank in the top 10 SERP results on page 1 of Google, which for the most part was a vanity metric anyway. Or was a way to drum up visitor numbers as a metric. Nowadays, you may need to be in the top 3 to turn up in AI overviews. At the end of the day people do not want traffic for traffic sake, so we still need to attract the ‘right’ traffic. And then use the content presented on the resulting page to convert a visitor to a lead or enquiry or buyer.
These evolutions in SEO will see irrelevant backlinks carry less and less value in the eyes of Google. Buying backlinks as a way to fool or manipulate Google is of less value and could even damage credibility, doing exactly the reverse of what was planned.
SEO is not dead, far from it, SEO is alive and well, protected in the ‘Oxygen Tent of Google’. Many good SEOs have felt frustrated by how Google would rank poor pages over good ones. But your time has come, where Google will get better at delivering the best response to any given query with less and less black hat manipulation. ‘SEO is Dead, Long live SEO’. Again ignore the hype about AISEO or GEO etc.

Google AI Overviews Frequently Asked Questions  

How can I tell if Google AI Overviews are reducing my website traffic?

Look for rising impressions and falling clicks in Google Search Console.

If you’re showing up in search results, but not getting the same amount of clicks, chances are Google’s new AI Overviews are answering the question before people reach your site. You may still rank #1, but AI is now appearing above you and possibly using your answer in the result, but without really crediting you.

We look for this kind of pattern in client reports every month – especially if you’re in financial, legal or construction sectors in Ireland.

Can my business benefit from being featured in an AI Overview?

Yes – it can boost brand visibility, even without a click.

If your content is authoritative, helpful, and specific, Google may pull it into their AI generated summary. This puts your business name or quote right at the top of search results.

It won’t always bring a visitor straight to your site, but it helps build trust and familiarity with your brand  which often leads to enquiries down the line.

Do I need to change my SEO strategy because of AIOs?

Yes , slightly. Focus more on expert, unique content that’s hard to summarise.

Keep doing the core SEO work, but shift your content to:

  • Show experience and opinion (not just facts)
  • Answer specific long-tail queries your ideal clients would typically ask
  • Include video, FAQs and tools that AI can’t easily summarise

➡️ We help clients adapt every month – this is where the real SEO wins are happening now. It is actually an opportunity.

Is SEO still worth doing now that AI is in Google search?

Absolutely. SEO isn’t dead  it’s just getting smarter.

Even with AI Overviews, people still search, compare and click. What’s changed is how you win their attention. It’s no longer just about ranking high, it’s about offering something AI can’t replace.

➡️ Good SEO now means real expertise, clear branding and content that offers more than just an answer.

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